Gane & Marshall

Unforgettable journeys,
tailor-made for you.

At Gane and Marshall we are working to offer maximum flexibility to our clients, whether you have an existing booking with us, or are beginning to make plans for a future holiday.

Current Travel Restrictions
The UK Foreign, Commonwealth and Development Office (FCDO) is continuing to advise that British nationals avoid all non-essential travel until further notice. It is likely that these restrictions will remain in place for travel to most destinations beyond Europe through the summer of 2021. We have already helped our clients due to travel before mid-July this year to re-schedule their holidays. If you are travelling later in the year, we shall keep in touch with you as your holiday draws closer or in the event of any change to the FCDO travel guidance, and we shall of course be on hand to help answer any questions you may have. Your travel consultant can be reached by email or on 01822 600 600.

Making a booking for late 2021 or 2022
During this period of lockdown, many of us are no doubt looking ahead to a future when we can travel again freely. While some travellers have already begun making holiday plans for 2021 and beyond, others will be waiting until the outlook is more certain.

To help mitigate the risk for you of planning your holiday, we are currently working to waive or to greatly reduce deposit requirements for holidays booked through us until the present restrictions on travel are lifted. Most service providers in the tourism industry - hotels, safari camps, ground handlers - are relaxing their terms & conditions in light of the current crisis, including their deposit requirements. So too are we at Gane and Marshall. This makes it possible for us to help you plan a holiday and to secure reservations with only a very limited deposit, and for some bookings, no deposit requirement at all. This policy will be implemented on a booking-by-booking basis, and there are some services which we cannot currently book without a larger deposit requirement (e.g. permits for gorilla safaris), but for the vast majority of holidays booked through us in the coming months, we expect to greatly reduce our standard deposit requirement. As the situation becomes clearer and your proposed travel dates are likely to be viable, we shall then invoice you for a standard deposit payment.

This policy extends to international flights. Gane and Marshall is ATOL-bonded, and for most international airlines we can provisionally book flight reservations without charge to you. Again, a deposit or full payment for flights will only be due 8 weeks before travel start date and only when we are confident that the relevant flights will operate. In the meantime, you will not be committed in the event that your travel plans change.

So please do contact us to discuss your holiday plans for 2021 through 2022. Our travel team will be delighted to help you plan your next journey!